At ONE CALL CENTER SRL we are committed to protecting your privacy. We are committed to providing a safe and secure online environment.
We collect your information in two ways: (1) directly (including personal information, such as, name, delivery address and phone number provided to us by you when you order our products and (2) indirectly (as in when you visit our website, some technical details will automatically be supplied to our computers via your device, like the IP address) and recordings of our phone calls to you (in order to improve our service level and make sure our operators are polite to you).
The personal information collected (1) directly from you may contain the following details:
The indirect information (2) may contain the following details:
We use the collected data in the following ways:
Processing your personal data in any other way will only occur if you have given us your unambiguous permission for such additional processing.
Unless we receive a deletion request, we will retain your information. We do not keep your personal details for any longer than is necessary for the purpose for which you submitted them.
By providing us with your personal details directly or indirectly, you accept the processing of your details according to these guidelines.
Most web browsers offer tools/preferences to make website visits anonymous. However, if your browser does not accept cookies from our websites, you may not be able to access, view, or utilize all features of the websites.
Our websites use Google Analytics, a web analysis service offered by Google Inc. ("Google" TM). Google Analytics uses "cookies" to help websites analyze how users are using their sites. The information generated by the cookie, regarding your use of the websites (including your IP address), is transferred to Google and stored on the servers located in the United States.
Google uses this information to keep track of how you use the websites, to generate reports on website activity for the website operators, and to offer other services relating to website activity and internet use.
Google may pass this information on to third parties if it is legally required to do so or if third parties process the information on behalf of Google. Google will not link your IP address to any other information in its possession relating to you.
At all times, ONE CALL CENTER SRL will comply with the following rights regarding your personal data:
For any of the above requests regarding your personal details, you can contact our Data Controller via filling a contact form provided on the follow link http://one-call-center-srl.com/contacts.html
We may share your information with law enforcement officials or governmental agencies: (1) in response to their request; (2) when permitted or required by law; or (3) to establish our compliance with applicable laws, rules, regulations, or guidelines.
Thank you for your request, we will contact you shortly